Author: Anne S

Oh boy, I slept like a baby last night – the traffic noise outside has a tendency to wake me up at about 7am, but this morning I didn’t hear anything until about 9.30am – woohoo!! I have two goals for stitching over my two days off … and I managed to complete the first one just in time for lunchtime – my little giftie … here’s the latest teaser piccie.

As for what’s next … I’m going to stitch my latest ornie in my Christmas ornie RR, so at least I know it’s all finished ready for posting next month – I’ve got my fingers crossed that it’ll get finished today, as it seems like it’s just a small one … mind you, that can always be deceiving LOL. Then tomorrow I want to stitch my WTC quilt block plus one more ornament. After that will be my last two charity quilt blocks, followed by Marine Elegance (hopefully my threads will have arrived by then). After that, it’s back to the Dratteds and my rotation … no excuses!

Fingers crossed I’ll have more progress to post tomorrow – if not, I’ll have time to catch up soon, as I’m only back at work for two days, before being off for another two – the joy of Hotline relief work, as I’m switching between two different roster lines … then it’s back to 7 days of work straight yuk! Rightio, both Coach Carter and Dragonfly movies are sitting in the DVD player, now where did I put that ornie envelope … ?

… BUT I feel really OK and calm about it all. Got some very very positive feedback from the two Supervisors that did the interviews. They actually said “the job is yours” – it’s just that the other two candidates that got the jobs hit more of the interview criteria than I did, and unfortunately that’s the way the company does their interviewing … I know I’m really bad at interviews – my nerves get in the way, and it’s like somebody sucks my brains out in a big vacuum as I walk through the door. They both said with my experience I have plenty of situations I deal with every week that proves I can do the job backwards … but it’s my interview technique that is holding me back. I can give scenarios, but just hit the exact nail on the head. One of them said she wanted to kick me under the table, ‘cos I was so close to nailing it, then stopped, and missed the ‘finishing off’ part. Oh well, c’est la vie – getting such awesome feedback from both of them made it a much easier pill to swallow. I said to them I have a timeframe at the back of my mind until I call it quits for applying and would have to start looking elsewhere for the challenge, as I have too much to offer than just doing the ‘normal’ phones all day – they agreed, and one even went so far to say it would be tragic if the company lost my experience and knowledge, that it would be a tremendous loss.

Anyway, the outcome is that after the Supervisor has her operation and is back at work, we’ll get our ‘official’ feedback, and we go through the various questions step by step, and they’ll give me some additional coaching so I can learn what the company are specifically looking for in their scenarios … as they put it, you’ve got the experience to get you through, we’re going to help to give you that extra nudge over the line 🙂

In the meantime, though, they told me under no uncertain terms if I got offered a day shift position, that I should jump at it with both hands … I’d already been considering it, anyway, as a lot of times a shift position can come up within months, and you’re already a permanent senior, so you can move into the slot straightaway, then they re-advertise for the day position again. And there is soon to be some movement on the floor – last week one of the day shift seniors got a promotion to Quality Evaluator (a job I don’t want, even though it’s more money, so I didn’t apply for it), which means if they get approval within the next weeks to fill her spot, they can use someone from this interview group … and the way they were talking, made me wonder if it was me in line next … but then again they could have said that to everyone …

So, my challenge next week is to speak to my bank and credit union, to see if there is any option available for debt consolidation, to bring my outgoings down to something a little less each month than what it is now … which means I could do the day position for a short time without crippling myself – as they said today, if I took a day position you get asked to do relieving Quality Evaluator, which is Mon-Fri so no weekend penalties, but for 1 in 3 weeks you get shift penalties for 3-11pm shifts, and you can also do Supervisor relieving, which could be shift work. I couldn’t believe how they were so proactive in giving me all this info and being so definite about me not passing up the opportunity if it comes up. Oh boy, I hope I’m not reading anything into it … 🙂 I’ve already said I’d accept the job as a day position – and in the meantime now I’ve got to do my homework and see if I can cut some corners in spending etc … so I am now so on the wagon it’s not funny … just in case!!

On a positive note today, I finally received my Silkweaver FOTM I’ve been longing for – and they sent an extra small “happy” (a small cut of 28ct Jobelan Solo) to make up for the late posting. So, KarenV, your mail will finally go out on Monday – so much for a birthday gift hmmm … I’m spreading your birthday wishes into March now LOL. I decided to hold off sending your parcel when I thought the fabric had arrived the other day, then I had confirmation from Silkweaver that it had left them 8 Feb, so I figured it couldn’t be too far away … and it’s finally here! It’s a very pretty blue, too 🙂

Oh heck, if I have to cut costs, I suppose my FOTM club will have to disappear too 😦 Oh b*gger, that was my only vice left …

… as my interview is all over – I was in there for almost an hour, and can’t say I feel ‘thrilled’ about the whole thing … I struggled with one scenario, so with that one and one other one, I probably didn’t answer as well as I would have hoped, but I feel OK about the other 8 ‘major’ questions. Unfortunately my best scenarios weren’t able to be used, as they didn’t match the questions they wanted … oh well.

I have to say, I feel really quite relaxed and calm about the whole thing – last time I wanted it soooo badly I got all uptight when I didn’t get it … this time I’ve got Jenna’s attitude down pat, “it is what it is” (love that one, Jenna!) – I’m learning to make the most of what I have … there are many other qualified people that deserve the job as well, so the competition is fierce – if it takes me another year to get it, then so be it, but I refuse to stress about it this time round. Obviously I’ll be disappointed if I don’t get it, as I do still want the job … but I won’t be visiting Migraine City for weeks on end at the end of it all this time! 🙂 At least with my current job I get plenty of variety, and still get to do the Hotline job as a reliever on a regular basis so it keeps my skills up etc.

We actually get the results back on Friday, so at least we don’t have long to be put out of our miseries – there is one shift position and one day position … unfortunately with my finances I can only accept the shift position, so if I get offered the day one, I’m going to have to turn it down, which will break my heart. Anyway, we’ll cross that bridge when/if we come to it. I’m now putting it out of my mind, and getting back into my normal routine again until Friday.

One thing that cheered me up today is that there is a parcel sitting in my PO box … fingers crossed it is finally the Silkweaver fabric I’ve been waiting for a whole month for, so I can get it posted off to KarenV for the Star of Wonder ornament SAL (though I don’t think it’ll be done in time for the February deadline hmmm). Woohoo!!! I’ll have to go into work a bit earlier to be able to pick it up from the PO counter while they’re open.

OK, off to bed early tonight … only just walked in from work at 11.45pm, and I’m exhausted already … what a wimp I am! LOL

After tonight, it makes me wonder why on earth I’d consider doing this job full-time … at 10 minutes to 11 (pm) I took one last call for the night – and it was a complaint call from hell … it was the one passenger I’ve dealt with that has had me in such a state of upset, that my hands were shaking the last time I spoke to him two years ago – and tonight was no different! In fact, by the time I got off the phone at 11.30pm my whole body was shaking and I was nearly in tears … not a single other person has been able to do that to me. He is the most verbally abusive and obnoxious person I have ever dealt with in my life – and he is verbally abusive to every person he’s dealt with. Without breaching confidence/business ethics, I can say that the area that deals with what his complaint is has a huge file on him from all the complaints that different staff have made about him, and there’s not a thing they can do about him, because “he hasn’t broken any rules in the program”. I won’t repeat the language I used when I got off the phone, or say what I felt he should do to himself, but let’s just say it was rather impolite!

So thanks Mr Obnoxious (name changed to protect the not-so-innocent) for giving me the start of a migraine … right on the eve of my interview when I need to be feeling calm and centred. The last time I spoke to him he screamed at me … literally … for 50 whole minutes before speaking to my Supervisor for another 20 minutes of screaming. At least tonight he was abusing me at a more moderate decibel, so I suppose that’s one positive … He is the only person I’ve ever taken home in my head and had him appear again as soon as I woke up, he had such a huge negative and emotional impact on me. Unfortunately, that didn’t help tonight, as I still have that memory of the previous abuse imprinted on my brain, so I was tensed up as soon as he came on … but then again, I was also more prepared for his attitude and was able to keep quite calm throughout the whole thing. I will go to sleep tonight fantasising about my final day at work for this company, when I can phone him up and tell him exactly what I think of him … that should put me to sleep with a smile on my face.

Fingers crossed I’ll wake up tomorrow morning with no migraine taking hold, and I can forget about him for a short while, and I’ll be able to focus on my interview prep, as I certainly am in no frame of mind to concentrate on it tonight 😦 I will end by saying, Mr Obnoxious, I hope your hotel room has cockroaches, your bags all go missing for 3 months, and if there is such a thing as karma, you’d better watch out, buddy, ‘cos it’s gonna be BAD!!!!!

OK, that helped to get that vent out of my system … sorry for the ranting!

I’m now home after a wonderful day out … I have to admit, I am typing this in a slightly tipsy state, after drinking wine since about 11am (it’s now 10.30pm – so that’s a LOT of wine!) – it’s probably the most I’ve drunk for about 2 years, and I have to admit to have had a blast of a day. A couple of the girls there today I know pretty well, and have poured my heart to on occasion, so knew the history I’ve had here in Oz, and were very supportive today – and I really enjoyed a day out with ‘the girls’ for a change. I guess it was a bit of a learning curve for me, that I really am ‘OK’ on my own. There has been a lot of history with this friendship, and a lot of personal pain involved, and it has been easy to forget that because it hasn’t happened for a while … so when it happened again, it was in some ways a shock, but some ways almost expected. It serves me right – I should never have paid for the tickets myself … but I’m too soft!

Anyway, enough moaning – ‘cos all-in-all I’ve had a really awesome day. We took a bus tour round 3 different vineyards, and at the last vineyard ALL the bus coaches ended up there, so there were 1000’s of people – each vineyard had it’s own tents with food and wine on offer, and live music at each one. We all met up for breakfast before we left … seeing I was now on a budget, I opted to arrive late and pick up a McDonald’s bacon and egg McMuffin on the way instead of forking out $15 for the same at the restaurant, but sat and had a coffee with the group – then we went to the first vineyard and had a glass of sparkling wine while we jigged to the African band that was very reminiscent of Paul Simon’s Graceland album.

After driving another 45 minutes in the bus, at the next vineyard we had a bottle of Sauvignon Blanc, and enjoyed the more mellow sounds of the solo artist while sitting on blankets and nibbling on cheese and crackers we brought. Then when we hit the final destination we could finally relax and sit down without having to move for a couple of hours, so we had a proper meal of chicken or steak with Greek salad and baked potato, along with yet another three bottles of wine (4 of us put in $30 each at the start of the day, and we shared the bottles of wine during the day – it lasted us the whole day, which was great). Heck, I just realised exactly how much we drank today!!! That means we had a bottle each while we were out, then we decided to go to the ‘after party’ at a pub in town where we probably drank another 4 wines each … oh heck, I think that means I’m gonna wake up with a major headache tomorrow – good job I’m not starting work until 3pm!!

Mind you, I’d better wake up remembering my car is parked at work already (I left it there today so I could drink, and still meet everyone for breakfast, rather having to take 1 1/2 hours to get there using public transport on a Sunday!) … which means I have to go to work on the train – it’s been 2 years since I’ve had to do that, so that’ll be an experience! LOL.

Anyway, I’d better call it a night … I just wanted to say “thanks for the support” – it means a lot to me! But I feel very happy about the great day I had … perhaps it will finally help me to sever some ties that have been holding me back … ?